Get It Over the Finish Line

Finishing is the only work that matters. While that sounds obvious, nearly every organization I have worked in has a graveyard of projects that made it to eighty percent and no further. And a longer list of good ideas that never made it out into the real world. This post is about the unglamorous disciplineContinue reading “Get It Over the Finish Line”

The 7 Principles of an Operator

In my last post I wrote about how I figured out I was an operator. This post is about what being an operator looks like in the day to day. In my career I have been most inspired by two famous operators. The first is David Sacks, whose essay The Cadence I have read maybeContinue reading “The 7 Principles of an Operator”

How I Learned I Was an Operator

When someone wants to change roles, there is usually something visibly wrong with the job. The pay is too low, the politics are exhausting, the workload is crushing. My case was stranger. Nothing was wrong. I was rated well, paid fairly, and surrounded by good people. Yet every two to three years, I needed aContinue reading “How I Learned I Was an Operator”